faq

What forms of payment do you accept?

What size is this? Will it fit?

Do you make plus-sized clothes? What about petite?

Do you do custom work?

Can you tell me when you'll be posting new clothes?

How do you ship?

Do you ship worldwide?

Do you accept returns?

What forms of payment do you accept?

Visa, Mastercard, Discover and Paypal.

What size is this? Will it fit?

It's easy to buy my work online and have it fit. People do it all the time. Most of my work is one-of-a-kind - it just is the size it is.  So I put a rough size first, which is a little bit subjective. Then I follow up with measurements of the garment itself - you'll want an inch or two for ease (less if it's a tight stretchy thing, more if it's a less forgiving fabric or you like things baggy.)  Feel free to email and ask me about fit if you are uncertain.

Do you make plus-sized clothes? What about petite?

Yes yes and yes.

Do you do custom work?

No. Sorry. It just doesn't work that way, no matter how much I like you, which is often quite a lot.

Can you tell me when you'll be posting new clothes?

Yes! I send out an email one or two days beforehand letting you know exactly when I'll be posting new work. Sign up here.

How do you ship?

Your package will go out within one or two business days via USPS Priority Mail, with Delivery Confirmation (within the US). You'll get an email receipt from my shipping service when it does. Your item/s will arrive handsomely wrapped in 100% recycled paper, with a recycled fabric tie and a tag made from re-purposed letterpress leftovers.

Do you ship worldwide?

Yes, gladly! We use First Class International shipping from the US. You are responsible for paying any taxes or customs duties that your country adds to shipments.

Do you accept returns?

Yes. You may return your purchase within a week of receipt as long as the tag is still attached and the piece is unworn and in the same condition. When it arrives I'll refund your money but not your shipping costs. If you prefer to have credit toward something else - wonderful! Just let me know.

To process a return: Log in to your account, view the order using the "Complete Orders" link under the "My Account" menu and click the Return Item(s) button. I'll notify you via e-mail of your refund once we've received and processed the returned item.

You should expect to receive your refund within three weeks of giving your package to the post office - however in most cases you will receive a refund more quickly. The time period includes the transit time for me to receive your return from the post office (5 to 10 business days), the time it takes me to process your return once I receive it (2 to 3 business days), and the time it takes your bank to process my refund request (5 to 10 business days).